On-site Services
Dube iConnect offers the following services to its community of users and continuously incorporates new vendors and services into its portfolio of offerings:
Internet Access Services
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Premium – this is a dedicated (no contention) direct fibre link to the Internet. It is unshaped and uncapped;
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Shared – this is a shared (contention with no more than two other tenants) direct fibre link to the Internet. It is uncapped;
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Broadband – this is a shared (contention with no more than 10 other tenants) direct fibre link to the Internet. It is uncapped;
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Broadband Lite – this is a shared (contention with no more than 20 other tenants) direct fibre link to the Internet. It is uncapped; and
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iTunnel – this is a dedicated (no contention) point-to-point fibre link between an office in Dube TradePort and an office outside Dube TradePort. This service is unshaped and uncapped.
Voice Services
Dube iConnect offers a voice-over IP (VOIP) service that supports both voice and fax communications. This service enables local, regional, national and international calls at the lowest fixed line rates and at rates that are competitive with online services, such as Skype and iChat. All calls made within Dube TradePort are FREE! For instance, calling the cargo operator, freight forwarder, emergency service, a restaurant or any other company, organisation or service within Dube TradePort would incur no cost.
Security Services
Dube iConnect offers firewall, email spam detection and anti-virus detection. This service is available to the Dube TradePort community of users.
Computing Platform Services
Dube iConnect includes a high-end computing and storage platform which is available to the Dube TradePort community of users for a fee that is structured according to the number of CPUs and amount of memory and storage required. A worthwhile and optional addition is the Dube iConnect business application suite of services. Dube iConnect provides the highest levels of reliability, performance, security and expandability at the lowest cost.
Small Business Services
Dube iConnect offers a suite of services tailored for small businesses:
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An email server with support for as many clients as the tenant requires; and
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A web server.
The Small Business Services package may be extended to incorporate:
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A financial system that manages the finances of the tenant;
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A human capital management system that manages company resources; and
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A customer relationship management suite.